Available services
You don’t need a degree in engineering to repair HMD Pulse Pro. Replace a damaged display, bent charging port, scratched back cover or a depleted battery. Just head to the HMD Phones Repair Hub on ifixit.com for spare parts and step-by-step guides. The power to repair was inside you all along.
Our approach spans the whole lifecycle of our devices: we make devices that last; we help keep devices in use for longer; and we harvest recycled materials – then we do it again.
¹ The battery testing was conducted using a real-life usage test by HMD Global. The test included active usage of a device for 5 hours per day with a new battery. Usage included e.g. gaming, video streaming, calling, sending SMS, browsing and using apps (such as social media, news, navigation and music). The test was conducted with normal device settings in a lit indoor environment. The device was left on standby overnight.
² Battery has been tested by HMD Global to maintain at least 80% of its original capacity after 800 full charging cycles.
We offer a comprehensive nationwide (excluding Republic of Ireland) delivery service; we aim to deliver all orders as quickly as possible.
Item Type | Delivered In | Delivered By |
---|---|---|
Small Items | 2 Working days | DPD |
Large Electrical Appliance | 3-5 Working days | Independent transport company |
Furniture & Bedding | 3-5 Working days | Independent transport company |
Please note: if you have ordered furniture and bedding products that involve a lead time, are customised or made to measure, we will contact you to discuss delivery.
Can't wait for delivery or don't want to pay additional delivery charges? It's incredibly simple to collect your online order in store and get your hands on your product quickly and easily. Simply select the Click & Collect option and head to your nearest Harvey Norman store to collect your order.
Store Purchases: For all items purchased from a physical store, please return to your local Harvey Norman Store. Please see Terms & Conditions here.
Online Purchases: For all items purchased via our Online Store (website), please fill out our Contact Form where our team can guide you through the process.
You don’t need a degree in engineering to repair HMD Pulse Pro. Replace a damaged display, bent charging port, scratched back cover or a depleted battery. Just head to the HMD Phones Repair Hub on ifixit.com for spare parts and step-by-step guides. The power to repair was inside you all along.
Our approach spans the whole lifecycle of our devices: we make devices that last; we help keep devices in use for longer; and we harvest recycled materials – then we do it again.
¹ The battery testing was conducted using a real-life usage test by HMD Global. The test included active usage of a device for 5 hours per day with a new battery. Usage included e.g. gaming, video streaming, calling, sending SMS, browsing and using apps (such as social media, news, navigation and music). The test was conducted with normal device settings in a lit indoor environment. The device was left on standby overnight.
² Battery has been tested by HMD Global to maintain at least 80% of its original capacity after 800 full charging cycles.
We offer a comprehensive nationwide (excluding Republic of Ireland) delivery service; we aim to deliver all orders as quickly as possible.
Item Type | Delivered In | Delivered By |
---|---|---|
Small Items | 2 Working days | DPD |
Large Electrical Appliance | 3-5 Working days | Independent transport company |
Furniture & Bedding | 3-5 Working days | Independent transport company |
Please note: if you have ordered furniture and bedding products that involve a lead time, are customised or made to measure, we will contact you to discuss delivery.
Can't wait for delivery or don't want to pay additional delivery charges? It's incredibly simple to collect your online order in store and get your hands on your product quickly and easily. Simply select the Click & Collect option and head to your nearest Harvey Norman store to collect your order.
Store Purchases: For all items purchased from a physical store, please return to your local Harvey Norman Store. Please see Terms & Conditions here.
Online Purchases: For all items purchased via our Online Store (website), please fill out our Contact Form where our team can guide you through the process.
No additional VAT or Customs Duty on online orders.
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