Sony WH-1000XM5 Over-Ear Wireless Noise Cancelling Headphones | Platinum Silver

WH1000XM5S.CE7
£ 299
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Description

Industry-Leading Noise Cancellation

From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.

As of January 1, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. In headband-style of wireless noise-cancelling headphones market.

Multi Noise Sensor Technology

With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

Incomparable Noise Cancelling

Specially developed by Sony, the new Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.

Superlative Sound, Engineered to Perfection

The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.

Enjoy High-Resolution Audio with and without Wires

The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data[2] than conventional Bluetooth audio for exceptional High-Resolution Audio quality.[3]

At the maximum transfer rate of 990 kbps.

Need to set the function to “Priority on Sound Quality” using the Sony | Headphones Connect app. Compatible devices supporting LDAC will be needed.

Specially Designed 30mm Driver Unit

The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling, especially in low frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

Multiple Microphones, Focused on Your Voice

Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

1000X Series Best Call Quality Ever

Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.

Real-Time Restoration of all Your Compressed Files

Using Edge-AI (Artificial Intelligence), DSEE Extreme upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.[4]

Activate DSEE Extreme from the Sony | Headphones Connect app.

Adaptive Sound Control Automatically Adjusts to Whatever You Do

Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

All Day Comfort with a Noiseless Design

These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.

Ultra Clear, Noise-Free Calls

With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].

Control with Your Voice

Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant.[8] Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice[9], listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.[10]

Google Assistant headphones features, including "OK Google" hot word detection, are only available when connected to a supported Android device. Google and Android are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google Assistant and Alexa are not available in all languages and countries/regions. Install the Google app and set up with Sony | Headphones Connect app. For Amazon Alexa, install the Amazon Alexa app and set up with Sony | Headphones Connect app.

Only available for Google Assistant.

Need to have the app installed on your Android device or iOS device. Play My Emails for Outlook Mobile is available for English and Portuguese speaking customers, and Cortana voice assistance for Teams Mobile is only available for English speaking customers. Cortana voice assistance in Teams is currently supported on Microsoft Teams displays in the United States, United Kingdom, Canada, India, and Australia. Microsoft, Microsoft Outlook and Microsoft Teams are trademarks of the Microsoft group of companies. For the latest information about available languages and countries, please check Microsoft Support page.

Quick Access to Your Favourite Music

With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.[7]

Install the Spotify app and set up with Sony | Headphones Connect app. Spotify service may not be available in some countries/regions. Spotify and all other trademarks related to the Spotify brand are the sole property of Spotify AB.

For Everyday Convenience, Just Speak-To-Chat

As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.[5][6]

Set the function to “ON” from the Sony | Headphones Connect app. To deactivate Speak-to-Chat and return to your music immediately, tap either the left or right touch panel. Otherwise, music will resume playing by default 15 seconds after your conversation ends in Speak-to-Chat mode. This timeframe can be customised using the Sony | Headphones Connect app.

In rare cases, Speak-to-Chat may unintentionally start up in response to vibrations caused by devices such as electric toothbrushes, electric massagers and electric shavers, and activities such as brushing teeth, coughing or humming.

Find Your Headphones with Fast Pair

The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.

Listen Safely with Sony | Headphones Connect App

Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

Multipoint Connection

For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.

Everything’s at Your Fingertips

The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.

Easy Pairing with Your Computer

Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.

All Day Power and Quick Charging

With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.[11]

The adapter is not included with WH-1000XM5.

Better for the Environment

There’s no plastic in the WH-1000XM5 packaging[12], which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

Depending on geographical region. Coating and adhesive materials excluded. Recycle plastics may not be used for parts depending on the time of production.

Collapsible Case, Saves Space

Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible case can be made up to 40% thinner for easy storage in a bag.

What’s in the Box

Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.

Dolby Atmos Experience

With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV[15] your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.[16]

Firmware update available by Jan 2022 and is required to enjoy 360 Spatial Sound on BRAVIA XR. Network connection required for firmware update of BRAVIA XR.

Sony | Headphones Connect App is needed. Requires subscription to a music streaming service -subscription fees apply. Some services may not be available in certain countries/regions.

So Immersive, So Real

Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.

360 Spatial Sound Personalizer

With the Sony | 360 Spatial Sound Personalizer app[13], you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.[14][15]

Sony | 360 Spatial Sound Personalizer is an app that personalises your sound experience when connected to a BRAVIA XR TV.

The same experience as WH-1000XM4 headphones (shown in picture) is available.

Firmware update available by Jan 2022 and is required to enjoy 360 Spatial Sound on BRAVIA XR. Network connection required for firmware update of BRAVIA XR.

Technical Specification:
  • Headphone type: Closed, dynamic
  • Driver unit: 30mm
  • Impedance (OHM): 48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on), 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)
  • Frequency response: 4 Hz - 40,000 Hz (JEITA)
  • Frequency response (active operation): 4 Hz - 40,000 Hz
  • Frequency response (bluetooth communication): 20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)
  • Sensitivities (DB/MW): 102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on), 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
  • Volume control: Touch Sensor
  • Cord type: Single-sided (detachable)
  • Plug: Gold-plated L-shaped stereo mini plug
  • Input(s): Stereo Mini Jack
  • DSEE extreme
  • Passive operation
Battery:
  • Battery charge time: Approx. 3.5 hrs
  • Battery charge method: USB
  • Battery life(continuous music playback time): Max. 30 hrs (NC on), max. 40 hrs (NC off)
  • Battery life(continuous communication time): Max. 24 hrs (NC on), max. 32 hrs (NC off)
Bluetooth Specification:
  • Bluetooth version: Bluetooth Specification Version5.2
  • Effective range: 10m
  • Frequency range: 2.4GHz band (2.4000GHz-2.4835GHz)
  • Profile: A2DP, AVRCP, HFP, HSP
  • Supported audio format(s): SBC, AAC, LDAC
  • Supported content protection: SCMS-T
Noise Cancelling:
  • Personal NC optimizer: Auto NC optimizer
  • Atmospheric pressure optimizing
  • Ambient sound mode
  • Quick attention
Product Features:
  • HD noise cancelling processor QN1, integrated processor V1 and multiple microphones for distraction-free listening
  • Fully automatic personal noise cancelling optimiser and atmospheric pressure optimising
  • 30mm specially designed driver unit for exceptional sound
  • Superior noise-free calls with 2x2 beamforming microphones and noise reduction system (using AI)
  • Super comfortable lightweight design in “soft fit leather”

Specs

Headphone Features

  • Features Noise Cancelling
  • Features Wireless Headphones
  • Headphone features Fit Over-Ear
  • Cord Length 1 m
  • Wired or Wireless Wireless
  • Microphone Yes
  • Compatibility Android Devices
  • Compatibility Bluetooth Enabled Devices
  • Compatibility iOS devices
  • Included Accessories Carrying Case, Connection Cable, USB Cable

General

  • Bundle Deals N
  • Product Colour Platinum Silver
  • Product Category TV & Audio
  • Product Type Headphone

Headphone Filter Features

  • Brand Name Sony
  • Headphone Fit Over-Ear
  • Headphone Features Wireless Headphones
  • Headphone Features Noise Cancelling
  • Headphone Features Over-Ear Headphones
  • Colour (single colours only) Platinum Silver

Gifts

  • Gift Themes For Her
  • Gift Themes For Him
  • Gift Themes For the Music Lover
  • Gift Themes For Kids

Power

  • Power Source Battery

Sound Features

  • Sound Pressure Level 102 dB
  • Frequency Response 20 - 20000 Hz
  • Impedance 48 Ω
  • Magnet Type Neodymium
  • Noise Cancellation Yes

Warranty

  • Warranty 12 months

  • Brand Sony

Battery & Power

  • Power Source Battery
  • Battery Life 30 Hours

Noise Cancelling Headphones Filter Spec

  • Brand Name Sony
  • Headphone Features Noise Cancelling

Dimensions

  • Weight 0.25 kg

Delivery

We offer a comprehensive nationwide (excluding Republic of Ireland) delivery service; we aim to deliver all orders as quickly as possible.

Item Type Delivered In Delivered By
Small Items 2 Working days DPD
Large Electrical Appliance 3-5 Working days Independent transport company
Furniture & Bedding 3-5 Working days Independent transport company

Please note: if you have ordered furniture and bedding products that involve a lead time, are customised or made to measure, we will contact you to discuss delivery.

Free Pick Up In Store

Can't wait for delivery or don't want to pay additional delivery charges? It's incredibly simple to collect your online order in store and get your hands on your product quickly and easily. Simply select the Click & Collect option and head to your nearest Harvey Norman store to collect your order.

  1. During checkout, select “Click & Collect” and select your preferred store.
  2. After your order is placed, you will receive an order acknowledgement email with your order number.
  3. Once the store has confirmed your order and reserved the stock, you will receive an email to inform you that your order is "Ready for collection". If you want to use "Contactless Click & Collect" select this option on this email.
  4. Bring your order number to the store you selected for Click & Collect, along with photo ID and the credit card you used to make the order.
  5. Speak to one of our staff and your order should be processed in minutes.
  6. If availing of Contactless Click & Collect, please click the link in your email "ready to pick up" to let the store know you are on your way. When you have parked in the designated parking bay, open your email, and choose the "I'm here" option and a member of staff will bring your purchase out to your car.

Easy returns

Store Purchases: For all items purchased from a physical store, please return to your local Harvey Norman Store. Please see Terms & Conditions here.

Online Purchases: For all items purchased via our Online Store (website), please fill out our Contact Form where our team can guide you through the process.

Description

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Description

Industry-Leading Noise Cancellation

From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.

As of January 1, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. In headband-style of wireless noise-cancelling headphones market.

Multi Noise Sensor Technology

With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

Incomparable Noise Cancelling

Specially developed by Sony, the new Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.

Superlative Sound, Engineered to Perfection

The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.

Enjoy High-Resolution Audio with and without Wires

The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data[2] than conventional Bluetooth audio for exceptional High-Resolution Audio quality.[3]

At the maximum transfer rate of 990 kbps.

Need to set the function to “Priority on Sound Quality” using the Sony | Headphones Connect app. Compatible devices supporting LDAC will be needed.

Specially Designed 30mm Driver Unit

The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling, especially in low frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

Multiple Microphones, Focused on Your Voice

Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

1000X Series Best Call Quality Ever

Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.

Real-Time Restoration of all Your Compressed Files

Using Edge-AI (Artificial Intelligence), DSEE Extreme upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.[4]

Activate DSEE Extreme from the Sony | Headphones Connect app.

Adaptive Sound Control Automatically Adjusts to Whatever You Do

Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

All Day Comfort with a Noiseless Design

These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.

Ultra Clear, Noise-Free Calls

With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].

Control with Your Voice

Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant.[8] Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice[9], listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.[10]

Google Assistant headphones features, including "OK Google" hot word detection, are only available when connected to a supported Android device. Google and Android are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google Assistant and Alexa are not available in all languages and countries/regions. Install the Google app and set up with Sony | Headphones Connect app. For Amazon Alexa, install the Amazon Alexa app and set up with Sony | Headphones Connect app.

Only available for Google Assistant.

Need to have the app installed on your Android device or iOS device. Play My Emails for Outlook Mobile is available for English and Portuguese speaking customers, and Cortana voice assistance for Teams Mobile is only available for English speaking customers. Cortana voice assistance in Teams is currently supported on Microsoft Teams displays in the United States, United Kingdom, Canada, India, and Australia. Microsoft, Microsoft Outlook and Microsoft Teams are trademarks of the Microsoft group of companies. For the latest information about available languages and countries, please check Microsoft Support page.

Quick Access to Your Favourite Music

With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.[7]

Install the Spotify app and set up with Sony | Headphones Connect app. Spotify service may not be available in some countries/regions. Spotify and all other trademarks related to the Spotify brand are the sole property of Spotify AB.

For Everyday Convenience, Just Speak-To-Chat

As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.[5][6]

Set the function to “ON” from the Sony | Headphones Connect app. To deactivate Speak-to-Chat and return to your music immediately, tap either the left or right touch panel. Otherwise, music will resume playing by default 15 seconds after your conversation ends in Speak-to-Chat mode. This timeframe can be customised using the Sony | Headphones Connect app.

In rare cases, Speak-to-Chat may unintentionally start up in response to vibrations caused by devices such as electric toothbrushes, electric massagers and electric shavers, and activiti